Voyageoutlet Reviews

Received fabulous cushion and matching doorstop today! I’d only ordered two days before! Beautiful quality. Had emailed late evening a question regarding a chair and had a very speedy response by very early the next morning. My experience with this company has been excellent!

Pleasantly surprised (considering I hadn't heard of them and there are only two - poor - reviews on here.) Ordered two side tables on sale and they were delivered in two days. Well packaged and lovely. Would use again!

**Review edited 23 February**
???? Finally got to speak to a lady by the name of Ruth in VM Customer Service who sorted my Andromeda vase problem out. Replaced with a Juturna which is a lovely shape and beautiful colour.
Really appreciated Ruth's help as the service had been an absolute disgrace until speaking to her ????
This feedback is for my VM online shopping experience (previously been happy with in store purchases over the years from garden centres etc)
Bought a lamp,vase and door stop in their online sale recently.
The Andromeda vase I received is far from the colour/design advertised on their social media platforms. Realise hand blown and won't all be exactly the same but even their Customer Service Rep agreed there was a 'considerable difference' from what I ordered to what I actually got. A horrible dark green in part, I would never have chosen it.
**Can you confirm which vase this is? Just so I can put on the replacement – unfortunately we have no more of the andromeda left**
Above ** area is what I received in an email.
I replied/confirmed in 11 minutes a week gone Tuesday what I'd like as replacement - no reply.
Sent another email 2 days later asking for an update - no reply.
Tried ringing but kept getting their answering machine. Left 2 messages last week requesting a call back - no call.
Suffice to say I will not spend another penny with VM.
Disgusting way to treat customers and looking at reviews on their fb, I'm not the only one had problems with their products & service.
Definitely do not recommend this company.

If I could give this company a minus review I would.
I placed an order in August and still waiting for delivery. I have asked for a refund as you get fobbed off by this company DO NOT PURCHASE anything from these cowboys unless you want to give your money to someone and get nothing in return. You would be better on gambling your money than give it to this company. your odds are much better. AVOID like COVID